The Paisley Pod will accept a return for in store credit within 30 days of purchase. We will also do even exchange for a different size.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you store credit or exchange.
To be eligible for store credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items: Gift certificates
To complete your return for in store credit, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
SALE ITEMS ARE FINAL SALE AND ARE NOT REFUNDABLE.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund for in store credit.
If you are approved, then your refund will be processed, and a certificate for in store/online credit will be mailed to you.
Late or missing refunds (if applicable)
If you do not receive in store credit via mail please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged or if you need a different size. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 805 N Snowberry Circle Brandon South Dakota US 57005.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
To return your product, you should mail your product to: 805 N Snowberry Circle Brandon South Dakota US 57005
You will be responsible for paying for your own shipping costs for returning/exchanging your item. Shipping costs are non-refundable. If you are exchanging we will pay to ship the exchanged item back to you.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.